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Privacy Policy

Privacy Policy

We take appropriate technical measures to protect your personal information including making a regular backup of our system and data.

We have measures in place to make sure any personal information we collect is secure. Even though we take appropriate steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure.

GDPR Privacy Notice

Fillink Ltd will be what’s known as the ‘Controller’ of the data you provide to us.

We only collect basic personal data about you which does not include any special types of information. This does however include name, address, email, phone number.

Why we need your data

We need to know your basic data in order to provide you with the services requested .We will not collect any personal data from you we do not need in order to provide and oversee these services to you.

What we do with your data

All the data we process is held on our own IT systems and cloud-based systems. Your data is only shared with 3rd party companies where this is necessary to deliver our services to you. No other 3rd parties have access to your data unless the law allows them to do so. We will not disclose your data to any company, except to help prevent fraud or if we are required to do so by law.

We have a Data Protection regime in place to oversee the effective and secure processing of your data.

How long we keep your data

Data are held as long as they remain relevant to the purpose for collection. Once no longer required, (whether on paper or electronic format), data are deleted by secure means.

What are your rights

If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated either in writing or by email. 

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/

Use of cookies on our website

We use a web analytics tool to analyse site usage, how our users arrive at our site, what they do on the site, what browser they are using and on what operating system etc.

However, this analytics data, collected via our site, is not tied to personally identifiable information.

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

One of the cookies we use is essential for parts of the site to operate and has already been set. You may delete and block all cookies from this site, but parts of the site will not work.

No spam.

Fillink will never sell your details or send you emails from 3rd party companies.